Our Service
All tailored to your organisation and departments' unique needs
Implementation
We don't have a one-size-fits-all model.Customer Success
We go beyond day-to-day technical support.If you've any questions about our 'Patchwork Insights' data platform, or you need a more bespoke piece of data analysis, challenge our data scientists and we'll find the information and answers you need.
How is your organisation using our systems? Are there any gaps or struggling departments or practice areas? Our account managers will be able to help you assess all of this and more, and then help ensure that you are in a position to maximise your staff bank potential.
Employer or healthcare worker, join our 'Patchwork Community' to share experiences and support one another, as well as receive top tips, latest CPD events, industry news and more.
We're on hand with any and all questions your teams may have. We don't just implement Patchwork and leave you to do all the learning. We're here to ensure our products are working for you, all of the time.
See how our customer success team support quality improvement in London North West Hospital.
Partnerships
Our partners become your partners
Access a Community of 74,000 doctors
Patchwork is partnered with the BMJ; need your organisation or vacancies advertised? We create bespoke campaigns for you that can live on the BMJ website, Careers page, and printed journal, read by 74,000+ healthcare workers and employers weekly.

Give your workers greater financial control
Patchwork is partnered with financial wellness company Wagestream. Workers booking shifts through Patchwork's app can access and track their earned wages in real-time, whenever they need, as well as access budgeting tools.

Fill primary care vacancies via both physical and virtual consultations
Primary care services who partner with us can not only tap into Patchwork’s pool of flexible workers for in-person consultations, but can also broadcast virtual consultations via our partnership with Push Doctor - the largest provider of digital locum consultations reaching 5 million patients.
Recruitment Support
- Improve recruitment efficiency
Effective process management and candidate streamlining using data-led insights to reduce your time-to-hire. Lose fewer workers in the recruitment funnel.
- Modular and scalable
Rapidly scale up or down our support services to meet fluctuating demand, such as Winter pressures or rotation dates.
- Viral growth
Attract thousands of healthcare workers through the Patchwork community or market to thousands of clinicians through our partnership with the BMJ.

Interoperability
- Upstream integration
Patchwork has partnerships with leading e-rostering solutions and suppliers.
- Integration with payroll systems
Seamless integration with each organisation’s own payroll system to streamline processes and improve efficiency in payment.
- Integration with third party VMS/DE providers
Patchwork is fully interoperable and able to integrate with any third party direct engagement suppliers if required.
- Designed for information flow
Patchwork has been designed for information to flow in and out of our solution to provide you with an optimised experience and allow you to work with your other chosen suppliers for the elements that we do not manage.
Read more about how we made The Hillingdon Hospitals NHS Foundation Trust fully interoperable.
Payroll
Through our unique partnerships, we can deliver next generation payroll bureau to process thousands of transactions using scalable technology, ensuring staff are paid correctly and on-time.Fully managed and tailored service
Our dedicated team can help you manage weekly and monthly payroll for multiple staff groups.
Fully compliant
Our service can manage every aspect of payroll, including tax codes, apprenticeship levy, student loans and pension allocation.
Same day payments
Through our partnership with Wagestream we can facilitate same day payments, which provides greater flexibility and the same appeal as agency work.