Our Service

The Implementation team couldn’t be more driven, they worked tirelessly to ensure that the project was delivered on time and was a success. Working with Patchwork has brought the Trust significant savings in both costs and time savings through the streamlining of processes. Nothing was too much bother with Patchwork, they listened and implemented changes to the system to fit with our processes

I’ve found Patchwork to be very effective, in particular their expertise, knowledge of the market and opportunities for savings. And especially, customer responsiveness. The support they offer to implement Patchwork in Trusts is clearly fundamental in success and sets them apart from other companies. The product overall is excellent and has clear results - it’s very clear to link saving to the system. A massive added benefit is the access to information which really provides extra benefits above other systems.

Using Patchwork as the technology enabler, AUH was able to transform the culture and the operational practice of temporary staffing within the Trust. With Patchwork AUH has introduced a centralised staff bank function and more equitable harmonised hourly rates. The early results have been dramatic with improvement in bank bookings and the average hourly rates for locum pay.

I honestly can say that using patchwork is a million times better than the old system of contacting the coordinator directly, a laborious back and forth of e-mails followed by submission of locum shift papers and the inevitable anxiety that somewhere along this process your shifts haven’t been paid properly (either over or under) because of the lack of transparency. The app is really intuitive and so easy to use.

Easy to use app, I can quickly see available shifts and book them. Currently signing off shifts by sending a message. Payments are prompt and I can see how much has been earned straight away.

I am feeling positive about being paid. I used to be reluctant to do locum shifts but now I want to do more as I will be able to track my payments. I have had issues in the past with not getting paid and having to chase payroll. Patchwork is easy to navigate. Creating an account and signing of shifts is straight forward. I like the calendar view and being able to filter shifts. It’s good that lots of people can sign-off shifts

The sign up process to the App was very easy and having been accepted onto the bank, the app is very good and very easy to use, I can't credit it enough. Also the team accepting shifts etc now I am on the app have been great and very helpful.

Patchwork has transformed the ease of doing extra shifts at work. Its great and super simple to use. My extra shifts are loaded as soon as I've agreed them and payroll pay them promptly the next week. The app is easy to use and being on my phone means things just get sorted so much easier.

The layout showing all the shifts coming up in the next 4-6 months is really helpful and helps with interpersonal planning as I have 4 young children so it allows me to plan childcare way in advance in order to undertake the work. Regular notification of URGENT shifts available and the use of the red marker to highlight these is excellent. In summary, using the patchwork App motivates me to take on Locum work at York due to the continued virtual support and when I did have a problem booking shifts I contacted the central office in London and the administrators were super friendly and fixed the problem within an hour so it's really reassuring that I can contact the central office if there is a problem.

We are delighted to work with Patchwork! The project support provided by the Patchwork implementation team has been first class, as has their engagement with stakeholders throughout the Trust. This has provided a great foundation for the Trust to move forward in partnership with Patchwork, and their comprehensive software and service has helped to reduce agency and administration costs, whilst at the same time making our systems much easier to use for our staff and doctors

The Implementation team couldn’t be more driven, they worked tirelessly to ensure that the project was delivered on time and was a success. Working with Patchwork has brought the Trust significant savings in both costs and time savings through the streamlining of processes. Nothing was too much bother with Patchwork, they listened and implemented changes to the system to fit with our processes

I’ve found Patchwork to be very effective, in particular their expertise, knowledge of the market and opportunities for savings. And especially, customer responsiveness. The support they offer to implement Patchwork in Trusts is clearly fundamental in success and sets them apart from other companies. The product overall is excellent and has clear results - it’s very clear to link saving to the system. A massive added benefit is the access to information which really provides extra benefits above other systems.

Using Patchwork as the technology enabler, AUH was able to transform the culture and the operational practice of temporary staffing within the Trust. With Patchwork AUH has introduced a centralised staff bank function and more equitable harmonised hourly rates. The early results have been dramatic with improvement in bank bookings and the average hourly rates for locum pay.