We automate and digitise many of your processes
All tailored to your organisation and department’s unique needs
Harmonise Rates
Instead of locally negotiated rates with no visibility, We enable you to standardise your pay rates. This is important for:
Ensuring standardised rates are used- Eliminating the need to agree upon a local rate
- Control shift requests and authorisers
Make Timesheet Approvals Work for Everyone
Give workers a complete picture of what they’ve worked vs. what they’ve been paid, whilst you benefit from:
- Multiple steps of approval to ensure the right shifts are signed-off
- Remote sign-off for when Timesheet Authorisers aren’t present
- Ways to review shifts right the way through the
payroll process
Control Rate Escalations
Enable frontline managers to request rate escalations directly to their authorisers, using our simple and NHSi compliant approval process.
- Automatically follow NHSi guidance
- Frontline managers communicate the need and receive decisions faster
- See a complete picture of who, when, and why for all rate escalations
- Massively reduce admin load for the staff bank
Cancelling a healthcare worker
Cancelling a healthcare worker from a shift?
Patchwork automatically follows-up with an Upbeat Rejection™ — suggesting other available shifts on the same day, in the same location and speciality.
Create rules that encourage bookings and reduce cancellations.
Give your workers confidence
Reassure your workers by giving them complete visibility of the shift journey from booking to paid, all on their phones.
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Don’t take our word for it.
We are delighted to work with Patchwork! The project support provided by the Patchwork implementation team has been first class, as has their engagement with stakeholders throughout the Trust. This has provided a great foundation for the Trust to move forward in partnership with Patchwork, and their comprehensive software and service has helped to reduce agency and administration costs, whilst at the same time making our systems much easier to use for our staff and doctors
Adam Cragg, Head of Recruitment & Employment Services
The Implementation team couldn’t be more driven, they worked tirelessly to ensure that the project was delivered on time and was a success. Working with Patchwork has brought the Trust significant savings in both costs and time savings through the streamlining of processes. Nothing was too much bother with Patchwork, they listened and implemented changes to the system to fit with our processes
Amanda Clarke, Medical Rostering Manager
I’ve found Patchwork to be very effective, in particular their expertise, knowledge of the market and opportunities for savings. And especially, customer responsiveness. The support they offer to implement Patchwork in Trusts is clearly fundamental in success and sets them apart from other companies. The product overall is excellent and has clear results - it’s very clear to link saving to the system. A massive added benefit is the access to information which really provides extra benefits above other systems.
Andy Small, Workforce Transformation Lead