Agency management,
finally made simple
Transparent agency management for cost-effective temporary staffing.
Tech that gives you confidence to source the right agency worker for you
Finding agency workers to fill vacant shifts can seem daunting, time-consuming and expensive; that’s why we’re putting agency management back in your hands. So, when shifts can’t be filled through your staff bank, there’s finally an easy way to manage your own agency staffing process.
With Patchwork’s technology, we now have access to a broader range of agencies and workers, which is helping us to control pay rates and reduce temporary staffing spend. The visibility over the agency supply chain has made it easier for our teams to book the most cost-effective agency worker, and we’ve already sourced doctors at lower rates who we’d never been able to engage previously.
You're in control of your agency staffing with:
Choose what works for you
Full financial control over your temporary staffing ecosystem
Automatically select the most affordable worker
With full visibility of the staffing process from end-to-end, when last-minute vacancies strike, the most affordable bank worker will always be requested first. If the shift can’t be filled through the staff bank, sourcing an agency worker that meets your needs is now easier than ever.
Save money with effective rate management
Get full visibility of agency staff, shift proposals and direct engagement status, so you can choose the most cost-effective agency worker. One centralised system enables you to select workers that meet specific rate requirements, including a breakdown of agency, worker & VAT charges.
Full visibility of agency usage and costs to meet NHSEI standards
Patchwork Insights, our market-leading information management and reporting tool, gives you complete visibility of agency usage and costs. Make informed decisions in line with financial targets, and easily create NHSEI-compliant agency returns.
Agency management doesn’t need to be this hard
Instantly access approved agencies to save time, with configurable auto-cascade options
Our integrated portal allows you to manage contracts, and request and review agency workers in real-time, making it simple for you to efficiently manage bookings.
Straightforward agency tiering for compliant, safe staffing
Our approved agency workflow allows you to create up to ten agency tiers using trusted frameworks. By tiering your agencies in order of priority with configurable auto-cascade rules, you gain greater predictability over shift-filling, guarantee the most appropriate and cost-effective worker every time, and build positive relationships with your trusted agencies.
Lighten the administrative load for everyone
Minimise admin work for everyone involved in the agency management process. Our three fully interoperable, easy-to-use components mean no more spreadsheets or ad hoc emails to and from agencies. Users of Patchwork Bank have the option to automatically cascade shifts to agency using configurable time-based rules, per staff-group and per department as needed. Auto-cascade rules can also be configured to automate the sending of shifts through agency tiers.
Patchwork’s expertise and market knowledge are outstanding, and their phenomenal support to implement Patchwork in Trusts truly sets them apart from other companies. The product is brilliant, very clearly linking to savings, and provides easily accessible data, which hugely goes above other systems.